Returns & Refunds Policy

Last updated: 30 July 2026

Your right to cancel

If you are a UK consumer, you normally have 14 days from the day after delivery to tell us that you wish to cancel an eligible online order. Contact RevaHealth before returning anything so we can confirm the return address and instructions.

Food supplements must be returned unopened, unused and with the safety seal intact. Sealed goods that are not suitable for return for health-protection or hygiene reasons may be excluded from cancellation rights once unsealed. This does not affect your rights where an item is faulty, damaged, not as described or supplied incorrectly.

Damaged, incorrect or faulty items

Email hello@revahealth.co.uk with your order number and details of the problem. Photographs may help us assess damaged or incorrect items. Do not dispose of the item until we have confirmed the next step.

Return costs and refunds

For a change-of-mind return, you are responsible for return postage unless we agree otherwise. Where goods are faulty, damaged or incorrect, we will provide an appropriate remedy and cover reasonable return costs where required.

Approved refunds are made to the original payment method. We may wait until the returned goods arrive, or until you provide evidence that they have been sent, before issuing a change-of-mind refund. Any refund due will be processed within the time required by applicable consumer law.

Do not send returns to the registered office unless customer care has confirmed that address in writing. Your statutory rights are not affected.